A. DATA CONTROLLER FOR PERSONAL DATA
The data controller for personal data is:
| Name | Château des Thermes |
| Web address | https://www.chateaudesthermes.be |
| Postal address of the headquarters/registered office | Rue Hauster 9, B-4050 Chaudfontaine |
| Email address | info@chateaudesthermes.be |
| Phone number | +32(0)4 367 80 67 |
B. PURPOSE OF THE DATA PROCESSING
This consent form is used to process and exchange data as part of the processing of the file and for the following purposes:
| What personal data? | Purpose | How did we obtain this data? | Period of retention | Communication to third parties |
| Data from forms (contact details, etc.) | Response to your request for information about our services | Directly from the relevant party | 1 year after the last communication | No external communication |
| Cookies | See the Cookie Policy | Directly from the relevant party | See the Cookie Policy | See the Cookie Policy |
| Contact details | Execution of the contract Billing for services Compliance with legal obligations | Directly from the relevant party | 7 years after the fiscal year following the billing for services | Accountant Tax and social authorities Solicitor and bailiff |
| Contact details | Promoting services (in particular for the newsletter) Audience measurement | Directly from the relevant party | From registration to unsubscription | Our advertising agency See the Cookie Policy |
The company responsible for designing and maintaining our website (Caractère Advertising) may only have access to this personal data in exceptional circumstances, and only if it is necessary for the technical management of our website.
Your personal data may be transferred to a recipient in a country outside of the European Union which has been deemed acceptable by the European Commission.
C. MINORS
The use of this website, and the services presented therein, is prohibited for individuals under the age of 16, or the age determined by the applicable national legislation of a Member State of the European Union, as long as they are not below the age of 13, unless consent is given by the parent or legal guardian of the child.
D. YOUR RIGHTS
You are entitled to retain control over your personal data. If you have any questions or concerns about the way in which we are using your data, please contact us. If you contact us to exercise your rights, we will respond within one month. This period may be extended (up to a maximum of three months) on an exceptional basis, in which case we shall provide the reason within one month.
You are entitled to give, or withdraw, your consent for the processing and exchange of your data.
If you agree to provide your data and for it to be processed today, you may always withdraw this consent at a later date. However, in this case, there is a chance that we may be unable to remove or delete all of the data, depending on the legal retention obligations that may be in effect.
You are entitled to be informed about the purposes for which your data shall be processed and the individuals who shall have access to your data.
You are entitled to ask what data of yours is recorded and to request it be corrected if some of the data is not correct.
You are entitled to receive any data concerning you that is recorded in a portable and readable format.
We are obligated to ensure that your data is processed safely, and to notify you if the security of your data is not respected.
If you have any concerns about how your data is being processed, you can contact us or the Data Protection Authority: Rue de la Presse 35, 1000 Brussels, Phone number: +32 2 274 48 00 or contact@apd-gba.be.